Introduction
Our Roll Call by Locations app is a simple, efficient way to see who’s in and who’s out across your different sites, based on where the clock entry was made.
With just a few taps, you can:
View who’s clocked in at each location
View who’s clocked out at each location
Check everyone’s status in altogether, including their most recent clock time and any time off events like holidays or leave
Perfect for multi-site businesses, offices, or teams spread across different locations – Roll Call Locations keeps your team visibility clear and up to date.
Mobile App - Roll Call (Standard)
We also offer a version of the app which shows everyone's clock ins and outs, rather than grouped by location.
Initial set up
First you need to create the Location tags in the Tech Console, to do so:
Select "Tags" in the tech console
Select "Tag Types"
Select "Add" and create the "Location" tag type
Select the "Tags" tab
Select "Add"
Add the tag type as "Location"
Add the location name in the label field.
Save
Now you can tag the Clock ID's with the location tag:
Select Device Management
2. Select the device you wish to tag
3. Click the edit icon in the "Device Location" section
4. Select the location from the dropdown list
5. Select Done
How it works
Log in to the app and arrive at the mobile dashboard.
Select the Roll Call app and choose a location, or select to View All.
By Location
View a list of everyone whose last clock entry (In or Out) was made at this location. Clock Ins will be grouped to the top of the list, and outs at the bottom.
View all
View a list of everyone, no matter the location, and their current clock status. If they have a time off event booked you will see that here.
Access Control
Currently, there are two versions where you can choose who has access to the Roll Call mobile app tile.
Admins Only – This option enables access for all administrators in the system, based on their assigned access role. Click here to learn more about access roles.
Fire Marshalls – If you're on the Elite Tier and have access to the Screen Designer, you can add a custom field to designate Fire Marshalls specifically. To do this:
Go to Settings > Screen Designer > Screens
Scroll down the list of screens and click into Job Details - the new field must be placed inside this screen.
Once in the screen designer, click the New fields tab, and drag the Radio Button field type onto the screen.
This field must be called "Is Fire Marshall?"
Click to Manage options, and add "Yes" and "No".
Remember to hit Apply to save the field before hitting Done to save the screen.
Now, you can go into the Job Details screen for all the Fire Marshalls and update this field to Yes.
It is the those who have "Yes" selected that will be picked up for access to this app.
How to get this App
If you're interested in this mobile app, please reach out to support.
If you choose to turn on this app for Fire Marshalls, we advise adding the field and updating the Fire Marshall records before turning this app on.
FAQs
Why can't someone see the app on their device?
If someone is unable to see the app, try these simple troubleshooting steps:
1. Check for additional menu tiles
If there are more than 8 app tiles on the home screen, swipe left to access the next page. The app may be there!
2. Update app permissions
If the app still isn’t visible, it might be due to the timing of when the user registered for the mobile app. Sometimes, we just need to refresh their access:
For Admins Only access:
Go to the employee’s profile, change their role from Admin to Employee, save, then switch it back to Admin.For Fire Marshalls access:
Head to the employee’s Job Details screen, toggle "Is Fire Marshall" to No, save, then set it back to Yes.
This “wake-up” action usually refreshes the mobile app permissions and resolves the issue. We're actively working on a solution so this step won’t be necessary in the future.