Introduction
Sense offers a service connector for TrustID, a digital identity verification platform. TrustID enables fast and easy identity checks through guest links, simplifying user interactions while maintaining security.
This connector works by creating guest links via the TrustID API and retrieving verification results, providing a simple and fast way to complete identity checks without requiring complex user actions like ID scanning or document uploads.
Click here for TrustID's API documentation.
Configuration Requirements
All TrustID API requests require DeviceId and SessionId in the request body. To simplify usage, our workflow app automatically adds these values, so do not include them manually in your requests.
Our connector uses a generic API request that can call any TrustID endpoint. A sandbox environment is available at:
https://customerdev.trustid.co.uk/
Notes
Key Endpoint: Create Guest Link
POST {{server}}/VPE/guestLink/createGuestLink/
Example request body in the workflow UI:
jsonCopyEdit{ "Name": "app1", "Email": "[email protected]", "SendEmail": false }
Important:
SendEmail must be set to false to prevent TrustID from emailing the guest link. The Email field is still required even if emails are disabled.
Successful requests return a ContainerId and LinkUrl. Your workflow must pass the LinkUrl to the employee.
Getting results from Trust ID:
TrustID can notify us via a webhook when identity checks are complete. Please note that TrustID does not support polling their API.
The use of this service connector requires additional configuration on our side. If you're interested in enabling this integration to streamline your identity verification process, please contact our support team.
If you encounter any issues with the integration, our support team is here to help.
Live Chat: Click the chat bubble in the bottom right corner of your system.
Email Support: Reach out to us at [email protected]
FAQs
Does this service connector require special access or additional charges?
This service connector requires access to the TrustID API. They may require you to be on a specific tier or pay an additional charge to access their API. If you're unsure about your access level or any potential costs, please check directly with TrustID.