Introduction
The Absence Scheme Notification workflow automatically alerts managers and admins when an employee’s absences reach pre-defined thresholds. This ensures your team can take timely, consistent action in line with your absence management policies.
How it works
1: Setup the absence scheme
An admin configures the absence scheme in your settings.
You can define how points are calculated (e.g., by absence type, frequency) and set thresholds that trigger specific actions.
Ensure certain sickness types are included in the Absence Scheme by defining this in the Event Manager
2: Record sickness
When a sickness absence is logged for an employee included in the scheme, their total points are recalculated automatically.
3: Threshold reached
If the new absence causes the employee’s points to cross a threshold, the system flags this event.
4: Automatic notifications
An email and a task are sent to the admin and the employee’s manager detailing:
The updated points total
The required action (e.g., review, meeting, disciplinary step)
How to get this Workflow
If you're interested in this workflow, please reach out to support.
FAQs
What happens when points change due to time passing by and sicknesses falling outside the 12-month period?
Points will drop over time as older absences expire. However, we don’t send notifications when points change only because time has passed. Notifications are only triggered when a new sickness is added that moves the employee to a different threshold compared to before.
Why am I receiving a notification when their threshold was lower than before?
Even if the threshold is lower than the one you were notified about previously - for example, if an older absence drops off and points decrease due to time passed, then a new sickness is added - the employee may move into a different threshold (even if it’s lower). In this case, you’ll still receive a notification because the required action has changed.